Remote Access & Support

Titan Remote Work

Secure, enterprise-grade remote access — anywhere, any device. Powered by Splashtop, Titan Remote Work covers both your employees who need to work from home and your IT team who needs to support them.

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Work From Home Access

Employees connect securely to their office computers from any device — with full resolution, audio, and performance that feels local even over a home internet connection.

  • ✓ Access office PC from home, hotel, or anywhere
  • ✓ Windows, Mac, iOS, Android supported
  • ✓ Encrypted end-to-end sessions
  • ✓ Multi-monitor support
  • ✓ File transfer between devices
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Remote IT Support

IT technicians connect to end-user devices for support sessions — no user action required beyond accepting the connection. Fast, reliable, and frictionless.

  • ✓ Attended & unattended access modes
  • ✓ Session recording for compliance
  • ✓ Multi-technician collaboration
  • ✓ Chat and annotation tools
  • ✓ Reboot & reconnect
Why Splashtop

Enterprise Security Without Enterprise Complexity

We evaluated every remote access platform on the market. Splashtop delivers the performance, security, and reliability that business-critical remote access demands — at a fraction of the cost of legacy solutions like Citrix or traditional VPNs. We've built our Titan Remote Work offering around it because it simply works.

256-bit AES Encryption

All sessions are encrypted end-to-end — no traffic routing through third-party servers.

Multi-Factor Authentication

Device authentication, SSO integration, and MFA required for all access.

Compliance Logging

Full audit trail of who accessed what, when, for how long — essential for HIPAA and SOC 2.

Centralized Management

Deploy, configure, and manage all remote access from one admin portal — Lakeshore manages it for you.

Deployment Includes

  • ✅ Splashtop licensing (we handle procurement)
  • ✅ Endpoint agent deployment
  • ✅ User account provisioning
  • ✅ MFA configuration
  • ✅ Policy & permission setup
  • ✅ Employee onboarding & training
  • ✅ Ongoing management & support
Get Remote Access Set Up

Your Team Works Everywhere. Your Access Should Too.

Whether your workforce is hybrid, fully remote, or you just need better remote support tools — Titan Remote Work delivers.